Updated: 27/01/2026
Welcome to Legend Financial Ireland Limited (“Legend Trading,” “we,” “us,” “our”). These Terms of Use (“Terms”) govern your access to and use of the Legend Trading website (including the legendtrading.com and eu.legendtrading.com domain), Legend Trading mobile application, SDKs, and any third-party integrations (collectively, the “Site”), as well as your use of any services provided through the Site (the “Services”). Please read these Terms of Use carefully and in full.
By registering an account with Legend Trading or by accessing or using Legend Trading Services, you (the end-user of Legend Trading Services, referred to as “you”) become a customer of Legend Trading and agree to be legally bound by these Terms of Use, including all policies and terms incorporated by reference. If you do not agree with any part of these Terms, do not register, access, or use the Legend Trading Site or Services.
For the purpose of these Terms of Use and your use of the Services, the specific Legend Trading entity you contract with depends on your location:
In these Terms of Use, “Legend Trading” refers to the applicable contracting entity above. All references to “we,” “us,” or “our” mean that entity.
These Terms of Use apply each time you access or use the Site or Services. Legend Trading may modify the Terms from time to time, as described in Section 15.1. It is your responsibility to review the most current version of the Terms before each use of the Site. By continuing to access or use the Site, you acknowledge that you have read, understood, and agree to the latest version of the Terms of Use.
These Terms of Use are in addition to other agreements or policies that may apply to you, including but not limited to:
In the event of any inconsistency between these Terms of Use and a separate agreement relating to a specific service or product, the terms of the specific agreement shall prevail.
By using Legend Trading Services, you understand and accept that crypto-asset transactions carry inherent risks, including but not limited to:
By proceeding to use Legend Trading Services, you acknowledge that you have read and understood the above risk disclosures (as well as any additional risk information made available on our Site) and that you are willing and able to bear the financial, technical, and legal risks of trading or holding crypto-assets. You agree that Legend Trading is not responsible for any losses you may incur by using the Services, except as explicitly set out in these Terms of Use.
Legend Trading provides crypto-asset exchange services, enabling customers to exchange supported crypto-assets for fiat currency and vice versa. Fiat settlement is facilitated by regulated payment service providers; Legend Trading does not itself provide payment services or hold fiat client funds:
These Services are provided either directly by Legend Trading or, where appropriate, in collaboration with authorized partners. Availability of certain Services or features may vary based on your location and our agreements with Third-Party Platforms or service providers in your region.
Principal Capacity: When you use Legend Trading’s Services to execute a crypto-asset transaction, you understand that you are trading directly with Legend Trading as the principal to the trade, rather than with other end-users. We do not operate a peer-to-peer exchange. Legend Trading will fill your orders and deliver crypto or fiat to you as described in Section 9. This structure ensures a compliant on-ramp/off-ramp service for crypto transactions, but it also means Legend Trading may earn a spread or fee on trades (see Section 9.3 on Fees).
Legend Trading reserves the right, at its sole discretion, to modify or discontinue the Site or any Services at any time, in accordance with applicable regulations. This includes:
Your continued use of the Site or Services after any changes become effective constitutes your acceptance of those changes. If you do not agree with any material change, you must stop using the affected Service and may terminate your account as outlined in Section 12.
To register an account and use our Services, you must meet all of the following criteria:
We may refuse to open an account or provide Services to anyone at our discretion, especially if eligibility criteria are not met or if providing the Services would violate any laws or Legend Trading policies.
As a regulated service provider, Legend Trading must comply with Anti-Money Laundering (AML), Countering the Financing of Terrorism (CFT), and other legal requirements. You agree to provide all information and documentation that we request for the purposes of identity verification, background checks, and ongoing compliance monitoring. This process is often referred to as Know Your Customer (KYC).
During registration and from time to time thereafter, you may be required to provide, without limitation:
By providing us with the above information, you certify that it is accurate, authentic, and up-to-date. You agree to promptly update any information you have provided to ensure it remains current. We may employ third-party services or databases to verify your identity and information; by using our Services, you authorize us (or our agents) to make such inquiries in compliance with data protection laws.
Failure to provide or update required information, or suspicion that the information is inaccurate or fraudulent, may result in suspension or termination of your account (see Section 12) and could be reported to relevant authorities. All personal data collected and processed as part of our compliance checks will be overseen in accordance with GDPR and our Privacy Policy.
You maintained the confidentiality and security of your Legend Trading account credentials. You must take all reasonable steps to protect your account. By using our Services, you agree to:
Legend Trading is not liable for any loss or damage arising from unauthorized access to your account due to your failure to follow the above security obligations. This includes situations where you knowingly or unknowingly share your credentials or fail to secure your devices. You acknowledge that the security of your account is largely in your control, and you accept the risks of any unauthorized use of your account.
Unauthorized or improper use of the Site, Services, or Legend Trading systems is strictly prohibited. You agree that you will not, under any circumstances:
Any attempt to engage in the unauthorized uses above may result in immediate suspension or termination of your account (Section 12) and may be reported to law enforcement or regulatory authorities, as appropriate.
4.7.1 Client-Initiated Engagement
The Services provided by Legend Ireland are available exclusively at the initiative of the User. By accessing or using our Services, the User confirms that they independently sought out and requested access, without any prior solicitation, marketing, communication, or promotion by Legend Ireland (including its employees, agents or affiliates) in the jurisdiction from which the User is accessing the Services.
4.7.2 Geographic & Jurisdictional Restrictions
Legend Ireland does not provide Services to persons or entities in jurisdictions where providing such Services would be restricted, prohibited, subject to additional licensing or authorisation requirements, or present elevated risk. This includes jurisdictions subject to embargoes, sanctions, export-control measures, or those designated by Legend Ireland as high-risk. We deploy geo-blocking, IP-based screening and other technical or procedural controls to prevent access from unsupported jurisdictions. If we determine that you are accessing the Services from a restricted jurisdiction, we may suspend or terminate Services or freeze/close any related accounts, with or without prior notice.
Legend does not Legend Ireland does not conduct outbound marketing that involves sending promotional messages encouraging trading or advertising investment opportunities. It does not target users with personalised acquisition campaigns or provide inducements to invest or trade. Legend Ireland also does not engage in cold outreach, unsolicited contact, or any form of direct or indirect financial promotion unless expressly permitted under applicable law. Furthermore, it avoids marketing practices that could reasonably be interpreted as an invitation, encouragement, or inducement to engage in digital asset transactions.
4.7.3 Ongoing Amendments & Termination Rights
Legend Ireland reserves the right to modify its list of supported or restricted jurisdictions at any time. If your country of residence becomes newly subject to sanctions, a legal change, or regulatory classification (including under MiCAR, EU or Irish law), we may suspend or terminate your access to the Services. By using the Services, you represent and warrant that you are not breaching any applicable sanctions, export-control rules, or local laws.
4.7.4 Regulatory Status, MiCAR and CBI Oversight
Legend Ireland operates in compliance with MiCAR and the regulatory and supervisory expectations of the Central Bank of Ireland. Legend Ireland may decline to provide Services, or terminate or restrict access, where doing so would constitute a regulated activity requiring licensing or authorisation that we do not hold, or where local regulatory requirements are not satisfied.
4.7.5 User Representations & Warranties
By accessing or using the Services, you represent and warrant that:
4.7.6 No Cross-Border Marketing / No Solicitation
Nothing on the Website or in the Services shall be construed as an offering, promotion, advertisement, or solicitation of crypto-asset services into any jurisdiction where to do so would require licensing, authorisation, or registration not held by Legend Ireland. Any communications following initial User contact are solely intended to facilitate the requested Services.
4.7.7 Right to Refuse, Suspend or Terminate
Legend Ireland reserves the right to refuse onboarding, restrict or terminate access to the Services at its sole discretion if it determines that a User’s conduct conflicts with this Restricted Jurisdictions & Reverse Solicitation section.
By creating an account and using our Services, you consent to receive communications from Legend Trading electronically, such as via email or through on-site notifications. We will use these channels to send you account-related notices (e.g., login alerts, confirmations of transactions), legal disclosures, policy updates, and other valuable information.
Communications will be provided in English (or possibly in other languages at our discretion, but the English version will prevail — see Section 15.9). You agree that any notices, agreements, disclosures, or other messages that we send to you electronically will satisfy any legal communication requirements, including that such communications be in writing.
Keeping Contact Information Updated: It is your responsibility to ensure that the email address associated with your account is current and accessible. If your email address or other contact information changes, you must update it promptly in your account settings. We are not responsible for communications that you do not receive because your contact information was incorrect or outdated.
Please note that in addition to email, we may also provide certain communications on your account dashboard when you log in. By using the Services, you acknowledge that electronic delivery of communications is suitable for your needs, and you waive any requirement for communications to be delivered in hard copy unless mandated by law.
You agree that you will not use the Services for any purpose that is unlawful or otherwise prohibited by these Terms. The following is a non-exhaustive list of activities that are prohibited when using Legend Trading’s Services:
The above list of prohibited activities serves as guidelines but is not exhaustive. Legend Trading reserves the right to deny any transaction or use of Services that we believe, in our sole discretion, may violate these provisions or pose risk to our platform, other customers, or third parties. Violation of this Section 4.9 may result in immediate account suspension or termination (Section 12), and we may report such activities to law enforcement or other authorities as required by law.
Protecting your personal data and privacy is especially important to us. We collect and process your personal information in compliance with the EU General Data Protection Regulation (GDPR) and all other applicable data protection laws. Please review our Privacy Policy (available at https://legendtrading.com/eu/policy) for a detailed explanation of how we collect, use, disclose, and safeguard your information when you use our Services.
By using the Services, you acknowledge that Legend Trading will collect and process personal data about you as described in our Privacy Policy. Key purposes for which we process your data include, but are not limited to:
Please refer to the Privacy Policy for further details on these points and additional categories of data use.
You agree that all personal data and information you provide to us is truthful, accurate, and up-to-date. If any of your personal data (such as your address, phone number, surname, etc.) changes, you must update this information promptly via your account settings or by contacting support. Maintaining accurate information is a condition of using the Services.
If we suspect that any information you have provided is untrue, inaccurate, outdated, or incomplete, we may request further verification or updated documents. Failure to promptly update your data, or providing false information, may result in limitations on your account or even termination of Services due to non-compliance (since accurate data is often a regulatory requirement for our Services).
Under the GDPR (and other applicable data protection laws), you have certain rights regarding the personal data that we hold about you. Subject to the conditions and exceptions outlined in law, these rights include:
To exercise any of these rights, please contact our Data Protection Officer (DPO) at compliance.eu@legendtrading.com with your request. We will respond within the timeframe required by law (generally one month, extendable by another two months for complex requests). Please note that these rights are not absolute – we may need to retain certain information for legal or compliance reasons, in which case we will inform you if you seek erasure or restriction and we cannot fulfil it for those reasons.
Legend Trading takes the security of your personal data seriously. We implement appropriate technical and organizational measures to protect personal data against unauthorized or unlawful processing, and against accidental loss, destruction, or damage. These measures include, for example:
Despite our stringent efforts to protect your data, no system can be 100% secure. You acknowledge that there is always some risk in transmitting information over the internet. You provide your personal data at your own risk, and you also share in the responsibility of keeping your account secure (see Section 4.5 on Account Security). If you have reason to believe that your data is no longer secure (for example, if you suspect your account has been compromised), please contact us immediately.
Legend Trading provides the Site and Services on an “as is” and “as available” basis. To the maximum extent permitted by law, we make no express or implied warranties or representations about the Site or Services. In particular:
To the fullest extent allowed by law, Legend Trading disclaims all warranties (express, implied, or statutory) regarding the Site and Services, including any implied warranties of merchantability, fitness for a particular purpose, title, non-infringement, and any warranties that might arise from course of dealing or usage of trade. For example, we do not warrant that our platform is free of malicious components or that any third-party-provided content is accurate or reliable.
No advice or information (whether oral or written) obtained by you from Legend Trading shall create any warranty not expressly stated in these Terms. Some jurisdictions do not allow the exclusion of certain warranties, so some of the above disclaimers may not apply to you. In such case, the scope and duration of any such warranty will be the minimum permitted under applicable law.
Use of our Services is at your own risk. To the maximum extent permitted by law, in no event shall Legend Trading, its affiliates, or any of their respective officers, directors, employees, agents, or licensors be liable for any of the following types of damages arising out of or in connection with your use of (or inability to use) the Site or Services:
Specific instances of non-liability include, but are not limited to: any harm resulting from your inability to access or use your account; any decision by us to remove or refuse to process any transaction or content; any unauthorized access to or use of our servers (unless such access is due to our gross negligence); or any bugs, viruses, Trojan horses, or other harmful code that may be transmitted through our Services by any third party.
Maximum Liability Cap: Insofar as any liability is not effectively disclaimed by the above, Legend Trading’s total cumulative liability to you for any claims arising from or related to these Terms or your use of the Services is limited to the greater of: (a) the total fees (if any) that you paid to Legend Trading for using the Services in the 12 months immediately prior to the event giving rise to the claim, or (b) €100 (one hundred euros) (or equivalent in local currency). This limitation applies regardless of the cause of action (whether in contract, tort, negligence, strict liability, or any other legal theory).
Nothing in these Terms of Use shall operate to exclude or limit liability which cannot legally be excluded or limited. For example, no part of these Terms limits Legend Trading’s liability for:
If applicable law does not allow the exclusion of certain warranties or the limitation of certain liabilities, the above disclaimers and limitations may not fully apply to you. In such cases, the scope of warranties and our liability will be limited to the minimum extent permitted by law.
You acknowledge that the limitations of liability and warranty disclaimers in this Section 6 are an essential basis for Legend Trading allowing you to access and use the Services, and that without these limitations, the fees and terms charged for Services would likely be different.
(Note for EEA Consumers: Nothing in these Terms is intended to override any rights you have under EU consumer law. You may have specific legal rights and remedies that these Terms cannot exclude.
All content, materials, and technology provided on or through the Site or Services are the property of Legend Trading or our licensors and are protected by intellectual property laws. This includes (but is not limited to) the website design, text, graphics, logos, button icons, images, audio clips, software, and any underlying source code or algorithms. Legend Trading retains all rights, title, and interest in and to the Site and Services, including all associated intellectual property rights.
We grant you a limited, revocable, non-transferable, and non-exclusive license to access and use the Site and Services for your personal or internal business use in accordance with these Terms. This license does not allow you to resell or make any commercial use of our Site or content (other than by using our Services for their intended purpose). Any unauthorized use of the Site or content may violate copyright, trademark, and other laws.
You agree not to copy, reproduce, modify, distribute, create derivative works from, publicly display, or publicly perform any part of the Site or the content made available through it, except as expressly permitted by us in writing. No portion of the Site or Services may be reverse-engineered or decompiled for source code extraction (except to the extent such restriction is prohibited by law). All rights not expressly granted to you in these Terms are reserved by Legend Trading and our licensors.
The Legend Trading name, logo, and all related product or service names, design marks, and slogans are trademarks or service marks owned by Legend Trading or its affiliates. You are not permitted to use any of these trademarks without prior written approval from Legend Trading. In particular, you cannot use our trademarks in any manner that might confuse others or imply an endorsement or partnership where none exists.
Likewise, all other marks appearing on our Site are the property of their respective owners (for example, the names or logos of third-party platforms or partners). Using any trademarks displayed on the Site without authorization is prohibited.
Without limiting the foregoing, you further agree that when using our Site and Services, you will not:
We take intellectual property rights seriously. If you have any questions about using our content or trademarks, or if you believe content on our Site infringes your intellectual property rights, please contact us through the channels provided on the Site.
Our Site or Services may allow you (or other users) to submit or post content, such as comments, feedback, reviews, or other information (collectively, “User-Submitted Content”). If you choose to submit any User-Submitted Content, you agree to do so in a responsible and lawful manner. In particular:
Prohibited Content: You must not submit any content that:
License to Legend Trading: By submitting any User-Submitted Content, you grant Legend Trading a worldwide, perpetual, irrevocable, transferable, sublicensable, non-exclusive license to use, reproduce, modify, create derivative works from, distribute, and display that content in connection with providing and promoting our Services. (Any personal data contained in such content will be handled according to our Privacy Policy.)
Your Warranties: You represent and warrant that you own or control all necessary rights to the content you submit, and that our use of your content as permitted by the above license will not infringe or violate the rights of any third party. You also waive any “moral rights” (rights of attribution or integrity) in your content, to the extent permitted by law. This means we can modify or decide not to display content you submit, and you will not claim that such actions infringe any personal rights you have in the content.
Legend Trading is not responsible for User-Submitted Content provided by you or others. We do not endorse any opinions expressed by users. You are solely responsible for the content you post and may be held liable if your content violates these Terms or any law.
We may (but have no obligation to) monitor, screen, or moderate User-Submitted Content. Legend Trading reserves the right to remove or refuse to post any User-Submitted Content for any reason, at our sole discretion. This may include content that we determine violates these Terms, infringes someone’s rights, or is otherwise objectionable.
We also reserve the right to take appropriate legal action against users who violate the law or these Terms, which may include reporting you to law enforcement or regulators. However, you acknowledge that we are not responsible if any inappropriate content remains available or is not removed immediately.
If you believe another user’s content violates these Terms or your rights, you may notify us. We will review such reports and decide whether action is warranted. (Please note that we may not be able to inform you of the outcome due to privacy obligations.)
The Site may contain links or references to websites operated by third parties (“Third-Party Sites”). Any such links are provided solely for your convenience or informational purposes. Once you click on a third-party link, you are leaving the Legend Trading Site, and we do not control or endorse the content you find there.
Legend Trading takes no responsibility for Third-Party Sites or their content. We make no endorsements or representations about them and will not be liable for any loss or damage that may arise from your use of them. If you decide to access any Third-Party Site linked from our Site, you do so entirely at your own risk and subject to the terms of use and privacy policies of those third parties.
(Example: If our Site links to a news article about crypto markets or to a partner’s service, we are not responsible for the content of that article or service.)
In addition to user submissions, our Site may include content provided by companies or individuals other than Legend Trading. For example, certain market data, news feeds, or analytics might come from third-party providers (referred to as “Third-Party Content”). Any such content is the responsibility of the party that created it.
All statements or opinions expressed in Third-Party Content (including content provided by users, influencers, or partners) are solely the opinions and the responsibility of the person or entity providing those materials. They do not necessarily reflect the opinion of Legend Trading.
We are not responsible or liable to you or any other party for the accuracy, completeness, or legality of any Third-Party Content. It is provided “as is” for your convenience. You use or rely on it at your own risk.
When using our Site and Services, you must at all times adhere to these Terms and all applicable laws. We highlighted certain prohibited activities in Section 4.9; here we emphasize generally that you agree not to engage in any misuse of our platform. This includes, but is not limited to:
This Acceptable Use Policy, together with Section 4.9 above, outlines the ground rules for using our platform. If you violate these rules, then in addition to the actions described elsewhere (such as suspension or termination of your account), we may take any other legal measures available to address the violation.
If your account is terminated for breach of these Acceptable Use provisions or any other part of these Terms, you may also forfeit any rights to recover any data or assets that were in your account, depending on the nature of the violation (subject to our compliance with applicable law).
We reserve the right to update our Acceptable Use restrictions from time to time, typically to address new forms of abuse or to align with regulatory requirements. Material updates will be communicated or reflected in these Terms.
This section outlines terms specific to crypto-asset purchase, sale, and related transactions through Legend Trading’s Services. All such transactions are also subject to the general terms and policies elsewhere in these Terms (for example, compliance requirements, prohibited activities, etc.).
Legend Trading, at its sole discretion and in accordance with applicable law, determines which crypto-assets are supported for trading via our Services. We may add support for new crypto-assets or remove support for existing ones at any time. Factors that could influence support include regulatory changes, liquidity concerns, technological issues, or overall risk assessments.
We will notify users of any material changes in supported assets when required by law or regulation. For instance, if we decide to delist a particular crypto-asset, we will endeavour to provide advance notice via our Site or email, unless immediate removal is necessary (e.g., due to a sudden legal mandate or security issue).
If an asset is removed from support, you may be prevented from further buying or selling that asset through Legend Trading. We will typically allow a grace period for you to withdraw any affected crypto-asset from your account (if applicable), unless prohibited by law or other circumstances.
Protocol Changes and Forks: If a supported crypto-asset undergoes a meaningful change (such as a blockchain fork, airdrop, upgrade, or other modification to its underlying protocol), Legend Trading is not obligated to support the new or split asset that may result from such an event. We will evaluate forks or airdrops on a case-by-case basis. If we choose to support a fork/airdrop, we will let you know what steps (if any) you need to take to claim the new asset. If we do not support a forked or airdropped asset, we will generally not distribute that asset to users. You will have no claim against Legend Trading for failing to obtain or support any crypto-asset that emerged from a fork or similar event that we have not explicitly decided to support.
When you place an order through Legend Trading Services (whether via our website, app, or an integrated Third-Party Platform using Legend Pay), you are instructing us to buy or sell a specified amount of a supported crypto-asset in exchange for a specified amount of fiat currency (or vice versa). By submitting an order:
By using our trading Services, you acknowledge that execution times can vary and there is no guarantee an order will be executed within any given timeframe. Legend Trading is not responsible for any delay in the processing of an order due to issues outside our control (such as blockchain network congestion or banking system delays).
Fees are an important part of any transaction. Legend Trading maintains a transparent fee policy, so you know what costs are associated with using our Services. By using our Services, you agree to pay all applicable fees as disclosed at the time of your transactions. Fees may apply to crypto trades, fiat withdrawals, and other aspects of the Services.
Below is a summary table of Legend Trading’s current standard fees (all fees are subject to any applicable caps or promotions and may be updated over time):
Service / Transaction | Fee (as of the date of these Terms) |
Crypto Trade (Buy/Sell) | Included in Price. Legend Trading’s commission is generally included in the quoted exchange rate for crypto purchases/sales. The effective fee is approximately 0.5% of the transaction amount but may vary based on market conditions and the specific asset. The exact rate is disclosed at order confirmation. |
Fiat Deposit (Bank Transfer) | Free. Legend Trading charges no fees for depositing fiat via bank transfer (ACH, SEPA, wire, etc.). Note: Your own bank or intermediary banks might charge you a transfer fee independently. |
Fiat Withdrawal (Bank Transfer) | €30 / £30 / $30 per withdrawal for amounts ≤ 50,000 of the respective currency. No Legend fee for larger withdrawals: If your individual withdrawal amount is above 50,000, Legend Trading currently waives the withdrawal fee – you pay €0/£0/$0. |
Card Payment Processing | Typically 3.5% of the transaction amount (if using credit/debit card to buy crypto). This fee covers card processing costs and is displayed at checkout. (Promotional Rate: Legend Trading may periodically offer 0% card fees during special promotions – check our Site for current offers.) |
Crypto Network Fee (Withdraw) | Varies by blockchain. When you withdraw crypto to an external wallet, a network mining fee applies. Legend Trading either passes this fee on at cost or includes it in the transaction. The exact fee amount will be shown or reflected in the amount you receive, before you confirm the transaction. We do not markup network fees. Network fees are determined by the relevant blockchain, not by Legend Trading, and can vary depending on network congestion and conditions outside of our control. |
(All fees above are listed in the currency of the transaction. Legend Trading does not charge monthly account fees or inactivity fees. However, note that your own bank or card provider might charge fees—e.g., for currency conversion or treating a card crypto purchase as a cash advance—and those are outside of our control.)
Legend Trading reserves the right to update the above fee schedule. Always refer to the most up-to-date information provided in the interface or on our website’s fee page. By completing a transaction, you confirm that you have reviewed and agreed to the fees that were disclosed.
Upon successful execution of a crypto purchase or sale:
If you do not receive your crypto or fiat as expected, you should contact us immediately. We will assist in investigating (for example, providing transaction IDs or confirmation details). If it turns out we made an error (such as sending to a wrong address that was not the one you provided), we will take corrective actions at our expense. If the issue was due to incorrect information you provided, we may attempt to help (see Section 11.4), but we cannot guarantee recovery of funds in that case.
Legend Trading is not a wallet provider or custodian for digital assets. We do not offer services to hold or store crypto-assets on your behalf beyond the momentary handling needed to facilitate a transaction. When you buy crypto through us, it is delivered to an external wallet you control; when you sell crypto, you are sending it from your own wallet to us for the transaction.
Your Responsibilities:
By using Legend Trading, you acknowledge that holding crypto-assets involves risks, including the risk of loss due to theft, mistakes, or technological failures, and that Legend Trading has no custody or control over assets once they have been delivered to you. We encourage you to take the time to educate yourself on how to safely use and store crypto-assets.
All crypto-asset transactions via Legend Trading are subject to review for compliance with applicable laws and regulations, including AML/CFT requirements and sanctions laws. We reserve the right to delay, reject, or cancel any transaction if we believe it may violate any law, regulation, or these Terms.
For example, if a particular transaction triggers an AML alert (say, it is connected to a high-risk source or flagged wallet address), we might pause and request additional information from you (such as an explanation of the transaction, source of funds, or the purpose of the transaction) before proceeding. You agree to cooperate with any such compliance-related requests. If you do not respond or provide sufficient detail, we may be unable to complete the transaction and may refund any funds received (minus any costs incurred, if applicable) or freeze the assets until the issue is resolved.
We may also decline transactions that involve addresses associated with known illicit activities (e.g., darknet marketplaces, hacking groups) or if required by law enforcement directives.
Legend Trading is not liable for any loss due to delays or cancellations of transactions resulting from our compliance checks, as these measures are required for regulatory compliance and to protect the integrity of our platform. Where possible and lawful, we will inform you if a transaction is put on hold and work with you to resolve the issue.
In the ordinary course, Legend Trading’s fees are as described in Section 9.3. However, under certain circumstances, additional charges or penalty fees might apply to your account (for instance, if a payment you sent is reversed by your bank and we incur a charge, or if you cause Legend Trading to incur a fine by violating these Terms or applicable laws).
If any penalty charges are applied to your account (including things like surcharge interest for negative balances, chargeback fees, or other remedial costs), we will notify you of the charge on a durable medium (such as email). The notification will include a clear breakdown of the charge, the reason for it, and any relevant details about how it was calculated. We will also inform you of any steps you might take to mitigate or avoid such charges in the future. Legend Trading will comply with any regulatory requirements in assessing and communicating these charges.
For example, if a bank withdrawal fails due to incorrect details, you provided and our bank charges a fee, we may pass that fee on to you. We would inform you of this with an invoice or note explaining the situation.
Penalty charges are not common, and our goal is to avoid them. Please adhere to the guidelines for using our Services to minimize the risk of any such charges. (If you believe any charge has been applied in error, contact support and we will review it.)
9.8 Insolvency & Creditor Ranking
Legend Ireland operates a principal trading model. When you trade with us, Legend Ireland is always your counterparty. We do not act as agent, we do not provide custody, and we do not hold crypto-assets “on trust” for you. Title to any crypto you transfer to us passes to Legend Ireland at the moment of receipt.
Client Fiat Money
Fiat funds you send to us in connection with a trade that has not yet been executed are held in segregated client money accounts with an EU-authorised credit institution. These accounts are safeguarded and acknowledged by the bank as client money accounts, with no right of set-off or recourse against Legend Ireland’s debts. In insolvency, these safeguarded funds are returned to you (subject to lawful deductions, if any).
Client Crypto
If you send crypto-assets to us for a crypto-to-fiat or crypto-to-crypto trade, ownership passes to Legend Ireland immediately upon receipt. In insolvency, you will not have a proprietary claim to those assets, as they are no longer held on your behalf. Instead, you will have a contractual claim against Legend Ireland for:
Ranking of Client Claims
In insolvency, client claims are treated as follows:
Disclosure
These insolvency and creditor ranking arrangements are disclosed to you at account opening and available in these Terms. They are also summarised in plain language on our Irish website subpage.
Legend Trading’s Services involve conversion between traditional fiat money and crypto-assets. This section covers terms related to how you pay or receive fiat currency in connection with crypto transactions.
When you place an order to buy crypto-assets with fiat currency, you must pay the purchase amount using one of the supported payment methods. We support various funding methods for your convenience, including (depending on your region):
All fiat payments must originate from an account or card in your own name. We do not accept third-party payments. This means if you are funding via bank transfer, the bank account must be held by you (the same individual or entity name that is on your Legend Trading account). Similarly, if you are paying by card, the card must belong to you. If we receive a payment from a bank account or card that is not in your name, we may reject and return the funds (minus any applicable bank fees or handling costs) and may suspend your account for security reasons.
Timing: Different payment methods have different clearing times. Bank transfers might take hours or a couple of business days to reach us (depending on the banking networks involved), whereas card payments are usually processed instantly. We will only execute a crypto purchase after we have received your funds (except for card payments, which are authorized at the time of transaction). If your payment is not received or is later reversed (e.g., a chargeback or bank reversal), the corresponding crypto transaction will not be completed or will be invalidated, and we may take steps to recover any delivered assets.
Fees: As noted in Section 9.3, Legend Trading does not charge fees for fiat deposits. However, be aware of potential charges from your bank or payment provider, especially for international wires or currency conversion. Always follow the funding instructions we provide (including any specific reference code for bank deposits) to avoid delays in crediting your account.
For compliance and security reasons, we do not allow third-party transfers:
This policy protects both you and us from fraud and is a common regulatory requirement to prevent money laundering. Do not attempt to circumvent it by using friends’, family members’, or business accounts that are not in your name. Each customer should use their own financial accounts for transactions with Legend Trading.
(If you need to use a joint bank account, or if there is some exceptional situation, please contact support in advance. We may make limited exceptions at our discretion, but if not pre-approved, third-party accounts will be rejected.)
By using fiat currency in our Services, you make the following representations and warranties to Legend Trading each time you deposit or withdraw funds:
If at any point we suspect that any of the above representations is untrue or that your account is being used for illegal purposes, we may take action including account suspension, reversal of transactions, retention of funds (to be handed to authorities if required), and reporting to the relevant authorities. You understand that we might be legally restricted from disclosing to you that such reporting has taken place.
Finality of Transactions:
All fiat transactions facilitated by Legend Trading are final once executed. When you authorize the purchase of crypto with fiat, you cannot cancel that payment after the crypto has been delivered, as our obligation is then fulfilled. Likewise, when you sell crypto for fiat and we have initiated the fiat payout, that transaction cannot be reversed in the normal course.
Refunds:
Legend Trading does not generally offer refunds on completed crypto purchase or sale transactions. Please ensure you intend to proceed before confirming any transaction.
In addition, where fiat funds have been pre-funded by bank transfer, but no crypto-asset transaction is executed within seven (7) calendar days, such funds will be automatically refunded to you as described in Section 10.1.
Chargebacks:
If you believe a card transaction was unauthorized or processed in error, contact both us and your bank immediately. We will investigate legitimate disputes or unauthorized transactions in accordance with applicable law and card network rules. However, initiating a chargeback for a transaction that you did authorize (for example, you bought crypto and received it, but later dispute the card charge without cause) is improper. In such cases, we reserve the right to: (a) freeze your account while the chargeback is investigated, (b) recover any crypto assets delivered (or the equivalent value), and/or (c) take collection action for any amounts improperly disputed, including any fees incurred by Legend Trading as a result of the chargeback.
Exceptions and Refunds by Legend:
We may provide a refund or reversal in specific circumstances, such as:
Any refund will, whenever possible, be made to the same payment method from which the funds originated (for example, returned to the same bank account or card).
Customer Support:
If you believe there has been an error with your fiat transaction (such as a duplicate charge or an incorrect amount), please contact our support team immediately. We will review the issue and, if an error is found on our part, promptly correct it or provide a refund as appropriate.
Due to the near-instantaneous nature of cryptocurrency markets and transactions, once you submit a buy or sell order through Legend Trading and it is in process, you cannot unilaterally cancel or modify it. When you click to confirm a transaction, our system immediately works to execute it (often within seconds). As a result:
This policy is standard because crypto prices can move rapidly. Allowing cancellations after submission could enable abuse or may simply be technically infeasible if the trade has already been completed. Always double-check your transaction details before confirming an order.
Blockchain-based transactions are fundamentally irreversible. When Legend Trading sends crypto to a provided address upon your purchase, that action cannot be undone by us or anyone else. Similarly, when you send crypto to Legend Trading’s wallet to execute a sale, that transfer is final on your side once confirmed on the blockchain.
Because of this irreversibility: after crypto has been delivered to the address you provided, Legend Trading has no ability to retrieve those funds. Crypto transactions do not have a “cancel” or “refund” mechanism equivalent to a bank’s. Likewise, once we have sent a fiat withdrawal to your bank, we cannot simply pull it back (outside of narrow scenarios where banks can attempt a recall, which is not guaranteed). Treat each transaction as final upon execution.
Given the finality of transactions, the accuracy of the information you provide is critical. You are solely responsible for any errors in your transaction details. Common user errors include:
Legend Trading is not liable for losses resulting from such user errors. We do not have the technical means to recover crypto sent to an incorrect address that we do not control. We also have no obligation to compensate you for mistaken orders or typos you make.
If you realize an error in the information you provided, contact us immediately. If the transaction is still pending and not yet executed, we might be able to intervene (this is rare and time-sensitive). If it has already been executed, see the next section for what—if anything—can be done.
While transactions through Legend Trading are generally final and not reversible, we understand that genuine mistakes or unforeseen issues can occur. In exceptional cases, and only if technically feasible, Legend Trading may attempt to assist you in recovering crypto-assets sent in error or address other extraordinary situations. For example:
Your Right to Contact Us: If you believe an error or exceptional circumstance has occurred (whether due to your mistake or an issue on our side), reach out to our support team as soon as possible. The sooner we are made aware, the higher the chance of a positive resolution. We will review the situation and inform you of any steps we can take or assistance we can provide.
In summary, while we strive to help users whenever reasonably possible, you should always operate under the assumption that you will not be able to undo a transaction after the fact. Prevention—through careful review and caution—is far preferable to post-transaction remedies.
Legend Trading may suspend, restrict, or terminate your access to the Services under certain conditions. Because using our platform involves compliance and trust, we must reserve these rights to protect all parties and abide by legal obligations.
We may immediately suspend (temporarily freeze access to) or terminate (permanently close) your Legend Trading account, or restrict certain functionalities, without prior notice if any of the following occur:
Where possible (and not prohibited by legal or security considerations), we will provide you with notice of any suspension or termination, including a brief explanation of the reason for such action. Notice will typically be given via email to the address on file for your account, or through the Site (e.g., an alert upon login).
However, in some cases, we might be legally or practically unable to provide details (for example, if providing details would interfere with an investigation or if our systems are under immediate threat). In such cases, our first priority is to comply with the law and protect the integrity of our platform.
If you believe your account has been suspended or terminated in error, you can contact us for clarification. We will review any such inquiries and, if appropriate, help to resolve misunderstandings or reinstate your account.
If your account is terminated (whether by us or by you, as described in 12.4), the following will generally occur:
You have the right to close your Legend Trading account at any time, provided that you have no ongoing obligations to us (such as unsettled transactions or negative balances). You can request account closure by contacting our Customer Support or, if available, using an account closure feature in your account settings.
Before we close your account, you must:
In some cases, we may delay account closure if your account is the subject of a dispute or investigation (for example, if a chargeback is pending or if we have to hold funds due to a legal order). Once those issues are resolved, we will proceed with the closure.
Closing your account will be considered a termination of the agreement on your part. Note that even after closure, certain provisions of these Terms will continue to apply (see Section 15.8 on Survival).
We value our customers, and termination is usually a last resort except in cases of serious violations. If you have any concerns about our Services or these Terms, we encourage you to reach out to support before deciding to close your account, so we can address any issues.
We are committed to providing high-quality service and to addressing any customer issues fairly and efficiently. If you have a complaint or dispute with Legend Trading, the following procedures apply:
If you have any complaints, questions, or disputes about our Services, your account, or these Terms, your first step should be to contact our Customer Support at support@legendtrading.com or through the support portal on our Site. Please provide:
We will acknowledge receipt of your complaint within five business days and provide you with a case or reference number. Our support team will then investigate and aim to resolve the issue.
We strive to resolve most complaints within fifteen business days from the date we acknowledge your complaint. If a complaint is particularly complex or if there are unforeseen delays and we cannot give a final response within 15 days, we will inform you of the delay, provide the reasons, and give an estimated timeframe for resolution.
Our final response to your complaint will be provided in writing (usually via email) and will either:
If you are satisfied with our resolution, the matter will be considered closed. If you are not satisfied with our response or proposed resolution, you may have further options as described below.
If you are an individual consumer in the European Economic Area (EEA) and are not happy with how we handled or resolved your complaint, you may have the option to escalate the matter to an independent dispute resolution body:
In Ireland, you can contact the Financial Services and Pensions Ombudsman (FSPO). The FSPO is an independent statutory body that helps resolve disputes between consumers and financial services firms. You can use this if your complaint falls under their remit (which likely includes services we provide, as we are a financial services firm in Ireland).
If you reside in another EEA country, there may be an equivalent financial ombudsman or ADR entity in your country. We will cooperate with any such recognized ADR process. You can usually find these through your national consumer protection authority or financial regulator.
Note: The FSPO and similar dispute resolution schemes are generally available only to customers in the EEA. If you are a customer of Legend Trading, Inc. or reside outside the EEA (for example, in the U.S.), those specific ombudsman or ADR options may not apply to you; disputes in that case would typically be resolved as outlined in Section 14 below (through arbitration or the courts, as applicable).
Referring a complaint to the FSPO or another ADR entity does not deprive you of your right to take legal action subsequently; it is an alternative path that is often quicker and less formal than court litigation. We genuinely hope to resolve issues before you ever need to seek ADR or legal action, and we welcome the opportunity to discuss any concerns.
The European Commission provides an Online Dispute Resolution (ODR) platform that you can use to submit a complaint related to online services, which can then be forwarded to the appropriate dispute resolution body. You can find this platform at http://ec.europa.eu/odr. Our contact email for ODR purposes is support@legendtrading.com.
Please note that the ODR platform will likely route your complaint to the FSPO if you are in Ireland, or to a similar body in your country if available. The ODR platform is mainly a convenient gateway; it does not itself resolve disputes. You may still need to engage with an actual ADR entity (like the FSPO) through that process.
While we hope to resolve any issues through our support team or the above ADR mechanisms, these Terms do not prevent either party from seeking remedies in court or through other legal means where appropriate. Section 14 below sets out the agreed jurisdiction and governing law for any court proceedings (which differ depending on your contracting entity and location). We do encourage attempting resolution through the channels above first, as courts often expect that parties have made genuine efforts to resolve disputes through customer support or ADR before resorting to litigation.
Your satisfaction is important to us. We treat complaints as opportunities to improve our services and our relationship with you. Please never hesitate to let us know if something is not right.
The governing law and dispute resolution provisions set out below apply to the settlement of any disputes between you and Legend Trading. Different terms may apply depending on whether you are contracting with our European entity or our U.S. entity, as defined in Section 1.
If you are contracting with Legend Financial Ireland Limited (for example, you reside in the EEA or another supported European jurisdiction), then:
If you are contracting with Legend Trading, Inc. (for example, you reside in the United States or any region outside the EEA supported by us), then:
To the maximum extent permitted by applicable law, you and Legend Trading agree to bring any dispute or claim in an individual capacity only, and not as a plaintiff or class member in any purported class or representative action. This applies to court proceedings and, where allowed, to arbitration.
This class action waiver is an essential part of our agreement to arbitrate (where applicable) and to resolve disputes on an individual basis.
We may amend or update these Terms of Use from time to time to reflect changes in our Services, adapt to new legal or regulatory requirements, or for any other legitimate business reason. If we make material changes to the Terms:
For minor changes that do not materially affect your rights or obligations (for example, clarifications, formatting changes, or typographical corrections), we may not provide advance notice, and such changes will be effective immediately upon posting on the Site.
Always ensure you read any notices regarding Terms updates. The most current version of the Terms will be available on our website (typically indicated by the "Updated" date at the top).
You may not assign or transfer any of your rights or obligations under these Terms to any other person or entity without our prior written consent. This means, for example, you cannot transfer your Legend Trading account to someone else or have someone assume your rights under these Terms.
Legend Trading, however, may transfer or assign these Terms (or any rights/obligations hereunder), in whole or in part, at any time, and this may occur, for instance, in connection with a merger, acquisition, corporate reorganization, or sale of assets, or by operation of law. We may do so without notice to you but will ensure that the transfer does not reduce your rights under these Terms (for example, the new entity will be bound to honour these Terms).
Any attempted assignment of rights by you in violation of this Section is invalid. Subject to the foregoing, these Terms will be binding on and inure to the benefit of each party’s permitted successors and assigns.
If any provision of these Terms of Use is held to be invalid, illegal, or unenforceable by a court or other tribunal of competent jurisdiction, that provision shall be enforced to the maximum extent permissible, and the remaining provisions of the Terms will remain in full force and effect.
In plain language, this means that if one part of the Terms is found unenforceable, that does not invalidate the entire agreement. The problematic clause will be deemed modified to the minimum extent necessary to make it enforceable (if possible), or if that is not possible, it will be severed (removed) from the Terms, and the rest of the Terms will stay intact and enforceable.
No failure or delay by Legend Trading in exercising any right, power, or privilege under these Terms shall operate as a waiver of that right, power, or privilege. Similarly, no single or partial exercise of any right, power, or privilege shall preclude any other or further exercise of it, or the exercise of any other right, power, or privilege.
In other words, if we do not enforce a provision of these Terms on one occasion, it does not mean we waive our right to enforce it on future occasions. Any waiver of rights with respect to a breach or default must be in writing and signed by us (or by you, if you are the one waiving your rights). Unless such a written waiver is provided, even if we overlook a breach once, we still have the right to act on future or continuing breaches.
Legend Trading shall not be liable for any delays, failure in performance, or interruption of the Services which result directly or indirectly from any cause or condition beyond our reasonable control (“Force Majeure Events”). This includes, but is not limited to:
During a Force Majeure Event, our obligations under these Terms will be suspended to the extent and for the duration that the Force Majeure Event prevents us from performing. We will make reasonable efforts to mitigate the impact and resume Services as soon as feasible under the circumstances.
If any such event continues for an extended period (for example, more than 30 days), we will communicate with you about the status and potential next steps, which could include finding alternative ways to access your assets or, in extreme cases, termination of Services if normal operations cannot be restored.
These Terms of Use, along with any policies, appendices, and addenda that are incorporated by reference (such as the Privacy Policy or any service-specific terms you accept), constitute the entire agreement between you and Legend Trading regarding the subject matter herein. They supersede any prior agreements, understandings, or arrangements between you and us, whether oral or written, relating to your use of the Services.
Each party acknowledges that in entering into these Terms, neither party is relying on any statement, representation, assurance, or warranty that is not expressly set out in these Terms or incorporated documents. Any prior discussions or materials not expressly included in these Terms are not legally binding.
Any ambiguity in these Terms shall not be construed against either party as the drafter. These Terms are to be considered the product of arm’s-length negotiation between you and us, and thus the rule of contract interpretation that ambiguities be resolved against the drafter does not apply.
Nothing in these Terms shall be deemed to create any form of partnership, joint venture, agency, or fiduciary relationship between you and Legend Trading. We are an independent contractor to you. You do not have any authority to bind Legend Trading in any respect, and we do not have any authority to bind you, except for the obligations you undertake by agreeing to these Terms and any actions we are authorized to take under these Terms.
In short, you and we are independent parties. You are using our platform and Services, but you are not our agent, and we are not yours, and neither of us can act on the other’s behalf.
All provisions of these Terms which by their nature should survive termination shall survive any termination or expiration of these Terms or cessation of your use of the Services. This includes, without limitation:
Even if your relationship with Legend Trading ends, certain legal rights and obligations outlined in these Terms will continue to bind both you and us.
These Terms are drafted in English. If we provide translations of these Terms in other languages (for convenience or to meet local law requirements), the English version will prevail in the event of any conflict or ambiguity between the English version and a translation.
All communications and notices made under these Terms shall be in English. We may, as a courtesy, communicate with you in another language based on your preference or locale, but the official and binding communications will be in English.
Notices to you may be made by email or through the Site (for example, via an account notification). You are deemed to have received notice when we send an email to the last known email address associated with your account, or when we post a message in your account dashboard or on our public website. It is your responsibility to keep your contact information updated (as noted in Section 4.8).
Thank you for using Legend Trading. If you have any questions about these Terms or need any clarification, please contact our support team at support@legendtrading.com.